At Awestruck Clothing, we are dedicated to ensuring your orders are delivered efficiently and securely. This Shipping Policy explains our shipping procedures, timelines, costs, and other relevant details to provide you with a seamless shopping experience.
1. Shipping Locations
We currently ship to:
- Domestic: Free PAN India Delivery.
- International: Worldwide Delivery.
2. Shipping Methods
We partner with trusted courier services to ensure fast and reliable delivery. Available shipping options include:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Express Shipping: Estimated delivery within 1-3 business days.
Shipping options and delivery times may vary depending on your location.
3. Shipping Costs
- Domestic Shipping: Free Shipping
- International Shipping: Rates vary by destination and will be calculated at checkout.
Additional fees (e.g., taxes, customs duties) may apply for international orders
4. Order Processing Time
- Orders are processed within 2-3 business days (excluding weekends and public holidays).
- Custom or personalized orders may take additional time for processing. Details will be communicated during checkout.
5. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order using the link provided in the email.
6. Delivery Issues
a. Delayed or Lost Shipments
While we strive for timely deliveries, occasional delays may occur due to unforeseen circumstances. If your order is delayed or lost:
- Contact us at +91 93288 69621 with your order number.
- We will work with the courier to resolve the issue promptly.
b. Incorrect Address
Ensure your shipping address is accurate at checkout. Awestruck Clothing is not responsible for delays or additional charges caused by incorrect or incomplete addresses.
c. Unclaimed Packages
If a package is returned to us due to being unclaimed or undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.
7. International Orders
For international orders:
- Customs clearance times may vary, potentially delaying delivery.
- Buyers are responsible for understanding and complying with local import regulations and duties.
8. Damaged or Missing Items
- If your package arrives damaged, retain all packaging materials and contact us within [X] days of delivery.
- For missing items, notify us immediately with your order number and photos (if applicable).
9. Shipping Promotions
- We may occasionally offer free or discounted shipping promotions. These offers are subject to terms and conditions outlined during the promotion period.
10. Contact Us
If you have any questions or concerns about our Shipping Policy, please reach out to us at:
Awestruck Clothing
Email: orders@gmail.com
Phone: +91 93288 69621
Address: E-101, Aagam Viviana, Near Florence Apartment, Vesu-395007
We aim to make your shopping experience with Awestruck Clothing enjoyable and hassle-free. Thank you for choosing us!